Refund Policy

At Simple Herbs, your satisfaction is our highest priority. We are committed to fairness, honesty, and delivering exceptional customer service to ensure a smooth and hassle-free return experience.

1. Hassle-Free Returns

If you change your mind, are unsatisfied, or find the product isn’t right for you, you can return it easily—no questions asked.

2. Damaged or Incorrect Products

If you receive a damaged item or the wrong product, please contact us within 24-48 hours of delivery. We will promptly arrange a replacement for you.

3. Order Cancellation

Need to cancel your order? You can do so within 12-24 hours of placing it by contacting our support team.

4. Shipping & Delivery

You can expect your order to arrive within 4-6 working days.
If your order hasn’t arrived within this timeframe, please reach out to us at +92 316 7472666 or simpleherbs.shop@gmail.com, and we will assist you immediately.

For any questions or concerns, feel free to contact us — we’re always here to help!